The MRTC (Multi-Regional Training Center) will provide the following support to members:

1. Maintaining a secure database to include individual instructor information, status of dues paid, course certification(s) information, and a three year listing of courses taught (by semi-annual periods).
   
2. Providing course completion cards in a timely manner.  Click here for Online Order .
   
3. Processing member orders and shipping on a timely basis.
   
4. Providing updates regarding changes of procedures/protocols, scientific data, instructional methodology, national information or other pertinent issues provided by the American Heart Association (AHA)or other related experts.

The MRTC will provide QUALITY ASSURANCE to members by:

1. Surveying membership to develop and implement changes to enhance services.
   
2. Providing Roll-Out training sessions as new CPR protocols and materials are required by the American Heart Association.
   
3. Assigning MRTC faculty and Regional Faculty to assist our members in geographic areas as the first points of contact for disseminating information to the membership. 
   
4. Performing periodic observations of instructors to ensure that AHA standards are being maintained.